About The Parking Matters Blog

The Parking Matters® Blog is a new platform for parking and transportation professionals to share ideas, voice opinions, inspire, enlighten, educate, and inform. In addition to a growing list of regular contributing bloggers, we’ll feature guest bloggers from related fields. We hope reading – and commenting on -- the Parking Matters® Blog becomes a productive part of your weekly routine, and one you enjoy.

Tea and Parking: What’s the Deal?

JC Porter, Parking and Transportation, Bronco Snapshot, cq

Success boils down to how you treat your customers and employees. I had the opportunity to read The Parking Professional’s Goldman Coverinterview with bestselling author, CEO, and green advocate Seth Goldman in the December issue (coming to your mailbox soon), and found it very insightful. Without giving away all the details of the interview, I want to discuss a few themes Goldman talks about and how they apply to parking.

The first thing he addresses is having a mission that employees at all levels can understand and get behind. Often, mission statements are written by leaders who are not out doing the job on a day-to-day basis and may not have the vision of what a frontline job could be. Getting employees’ buy-in on mission requires their involvement from the ground up. We have to give them the responsibility that will allow them to make decisions that go along with the mission, and empower them to make decisions that translate to top-notch customer service.

Goldman’s second piece of advice is to think like a customer, to ensure the services they want and need are being provided. Most times, we like to tell our customers what they want or need instead of listening to them.

Finally, he advises treating everyone equally so no one feels like an outsider in the corporate environment. This, he says, translates to parking pretty easily: cyclists tend to be relegated to the corner or an area that is under-utilized when bike storage is provided at all. Instead, create spaces that are well thought-out and will help encourage cycling. Consider bike storage that is secure, covered, and close to the front door; lockers and showers; and having a vending machine that dispenses tubes, batteries, or other bicycle-related items to allow quick fix before the ride home. The return on investment for these services will be high; bike infrastructure is inexpensive and employees who bike to work are in better health and less stressed when arriving to work than those who commute by car.

I hope you’ll take time to read the interview with Seth Goldman in the December issue of The Parking Professional. Finding your mission can be as easy as looking toward your employees and customers, and not just looking at the bottom line.

 

 

Thanksgiving: Parking Family

Liliana_Rambo-Pink_suit

This is the time of the year many of us take a moment to examine the things we have accomplished during the past 11 months and either celebrate or reinvigorate ourselves with new energy to finish those pending projects in the last four weeks of the calendar year. But it is also a time for traditions; it is a time to come together with loved ones, families, colleagues, and friends, share food and fun, and be thankful.

As I prepare for a Thanksgiving get-together at my house with my two daughters, family, and friends, I am making notes of all the things that I will be thankful for, including those we sometimes we take for granted: the cooking of the turkey, for example!

This year, I am thankful for my health and for the ability to be able to enjoy life with my girls.

I am thankful that Briana was accepted to the university of her choice and that Diana keeps excelling at volleyball.

I am thankful to have crossed completing a Tough Mudder event off my bucket list. But I am more thankful for the friendships and camaraderie formed with other parking peeps during the event.

I give thanks for a job that provides as many challenges as rewards, and for the opportunity to work with a very talented and fun group of people.

I am also very thankful for having the great fortune to belong to an organization such as IPI, where I have been able to grow as an individual and in the professional arena. I feel extremely blessed to call some of the people I have met through this organization not just colleagues, but BFFs.

I am thankful for the people who work for IPI and the many accomplishments they have helped us achieve in the parking and transportation industry worldwide. The list of accomplishments over the last year is exhausting, and many of these accomplishments could not have been realized without volunteers. The real magic of IPI is the number and caliber of volunteers who give back to their profession by offering their talents, time, and expertise on our board, committees, councils, and task forces. Words can’t express the gratitude I feel and owe to all our volunteers–my heartfelt thank you goes to all of you.

We all know that it takes a team to make it happen, and we have a very strong team! More than 400 people answered our biannual call for volunteers, and they are the ones helping us move the needle and IPI forward. We have made great progress in developing the international arena in the parking profession by providing services and programs to parking professionals in North America, Europe, Brazil, Mexico, and other parts of South America, and we will keep expanding on this effort.

I could go on and on listing accomplishments, but I’ll close by expressing my most sincere gratitude to all of you and how privileged I feel to be the chair of such a vibrant and active community–one dedicated to advancing the parking profession.

Wishing you and your loved ones a Happy Thanksgiving Day while I prepare to cook my first turkey!

 

 

ADA Compliance Standards in Higher Education

Trussell-Mohlerphoto

I feel as if I have spent a lifetime working in higher education, specifically in the parking industry! After almost 14 years, I’ve learned that nothing ever stays the same, and you always have to be on your toes, staying on top of the latest developments. that’s particularly true in the area of ADA compliance. Policy regarding ADA compliance as it relates to parking is constantly being updated, and it’s our responsibility as parking professionals to be aware of these changes and implement those necessary to ensure compliance.

Ohio University is situated on beautiful rolling hills and the campus intermingles with the City of Athens. The campus is very much a walking campus supported by transit provided by the city and the university.  Lack of parking at many buildings requires the use of Campus Area Transit Cutting Across Boundaries (CATCAB), a service for individuals with mobility limitations, by many individuals with disabilities. One area  behind a classroom building was designated as disability parking, as it provided those with disabilities access to this classroom and the library. There are no other parking options in this area, so we felt we were providing the best parking options available given the area and what we had to work with.

Unfortunately, a pedestrian (who was texting and walking) was struck by a vehicle in this area. This led to the removal of the spaces behind the building. A student with a disability permit who parked in this area every day was quite upset about the loss of these spaces and filed a complaint. The investigation grew to encompass every disability space on campus–spaces that were a quarter-inch off had to be re-lined, signs were changed, lots were completely re-lined to meet requirements, etc. One complaint led to a two-year process of ensuring all spaces were acceptable and up to code.

While parking itself has met all requirements, the university is still–four years later–working to make changes to meet requirements demanded by the Office of Civil Rights. How many of you are quickly finding slope issues, space width issues? How many of your newly-painted or constructed lots were painted and signed by a contractor who did not know these regulations and left your disability spaces outside of compliance? I think you will be surprised to find it’s like a poison ivy: once you scratch it, it spreads everywhere!

Cloud Computing and Parking

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One of the great paradigm shifts in technology currently happening today is the use of the cloud. How it will eventually affect the parking industry is an open issue. It is already certain to affect how we store and process data and conduct business going forward. Operators and parking administrators must understand the implications and how best to deal with the cloud.Parking is currently affected by several changes:

  • Municipalities and cities have identified parking as a major source of income.
  • On-and off-street parking converge more and more into one business executed by one and the same party.
  • Road pricing, city tolls, and parking have started to converge.
  • Technology infrastructure and capabilities have changed radically.
  • As a consequence, things that have been tied together or tied to a location can now be executed independent of location or time constraints (e.g. identification or payment).

In this highly competitive, globalized world, the cloud provides those who embrace it with a competitive advantage. Competition usually mandates growth. Cloud technology will continue to grow faster, achieving more geographical coverage with less effort and investmentIn most cases, different parking management systems come from different vendors, to be installed and used at geographically diverse parking lots. Cloud technology is ideally suited to not only retrieve information, but to also control devices or applications remotely, independent of locations or time of day. Centralized cloud control is not only cheaper to implement, but also standardizes the way car parks can be managed, leading to reduced training and operational costs. And most importantly, it allows the automation of repetitive tasks, which leads to reduce cost combined with an increase in process quality.

Car park operators offer new types of services over the internet. Using the internet opens a totally new business domain and a path to new revenue sources. Cloud technology allows car park operators to benefit from direct access to consumers and engage in new business-to-consumer business models.

In addition, adopters can avoid costly upgrades, improve compliance through effective standardization, reduce service and overhead costs, and can improve data security and availability.

 

Smart Cities = Smart Drivers

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Whether you drive in Barcelona, San Francisco, or Sydney, parking your car can be a nightmare!

Every day millions of drivers around the world get stuck in traffic jams and waste precious hours looking for parking. Fortunately, smart technologies such as real-time traffic updates and real-time parking availability are starting to change that.

Combined with a meteoric rise in the number of connected vehicles on the road, new traffic technologies are starting to have a real effect on reducing traffic and congestion along with eliminating unnecessary time wasted driving around looking for parking.

To address the issue of unnecessary pollution and driver stress caused by searching for a parking space, a recent project focused on a real-time space availability service that received data on the number of available spaces from participating parking lots every few minutes. This information was then relayed in real-time to drivers using mobile and car navigation systems.

The project began to become more and more relevant when studied in relation to on-street/surface parking lots: Multi-story parking garages have the required barrier and/or loop infrastructure to calculate the number of available spaces, but surface parking lots and street spaces generally do not have any mechanisms to do the same thing.

Drivers could make intelligent parking decisions and drive to where there was space availability. They could see what their chances of finding a street parking space were based on the day and time of their arrival, even in locations that had no barriers or sensors installed. This also had a positive environmental effect as it reduced congestion, noise pollution, and carbon dioxide (CO2) emissions.

In terms of providing the information to end users, the data was integrated into car/mobile apps, which were now able to know final destination and current traffic conditions in real-time. The car/mobile app was able to give various options to the driver. An interesting element to the project was the use of historical payment transaction data to provide forecasts of parking space availability in the future.

The project went live with the City of Seattle and Westminster Council in London in 2012. I look forward to sharing more about it on Sunday, May 19 during the IPI Conference & Expo–hope to see you then!

 

 

Back to Life in Abu Dhabi

David Hill

Today, I am in Abu Dhabi, population just less than 1 million and capital of the United Arab Emirates–a modern, urban oasis situated at the crossroads of four continents.

It’s a fascinating place–a bit like Las Vegas without the gambling and glitz, with over-the-top architecture, high-rise mega projects, broad avenues, crazy traffic, hot and sunny days, cool and pleasant nights, dozens of languages spoken, restaurants, night clubs, shopping malls, ocean vistas, and the occasional sand storm, all held together by cheap cars and gasoline and a mutual quest for available parking.

Up until a few years ago, parking in Abu Dhabi was unregulated and free; as a consequence, I am told, it was chaos with a lot of parking on sidewalks, double parking in streets, and vehicles jammed into drive aisles in parking lots. There are numerous private garages in downtown Abu Dhabi and amazingly, some offer free parking 24 hours a day, but the space is not organized or advertised, and so it is difficult to know if you will find a space at any particular time. To bring some order out of this chaos, the city created Mawaquif, a branded parking authority, to provide regulation and enforcement and apply some control mechanisms to the street. In a very short period of time, Mawaquif has done what appears to be a pretty good job. Most parking areas on the streets and in public surface lots have regulatory signage, paint on the curbs, and a zoned pay and display system that charges up to 15 dirhams ($5) for parking up to 24 hours. Time at the meters is not strictly regulated, the fee seems to do the trick.

There is considerable competition for space, particularly for long-term parking for downtown employees during the morning rush. The city is now turning to garage construction in high demand areas, and there are several public structures under construction. The Emiratis believe in doing things big–if you build it, they will come and if you build it bigger, more will come and they will bring money. The UAE was part way through a major building boom back in 2008 when the financial crisis hit, and many of the mega-projects that were in mid- construction simply halted. From my vantage point, parking projects are revving up, the cranes are swinging, and the projects are coming back to life.

There are interesting times ahead.

New Ways of Thinking

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By Casey Jones, CAPP and Rachel Yoka, LEED AP BD+C

Today, Oct. 18, 2012, is National Alternative Fuel Vehicle Day. One might take this news as little more than novel. Sure, maybe someone in the neighborhood has a Prius or perhaps you’ve seen an electric car charging station somewhere in your travels. But the truth is that there is a significant, paradigm-changing movement afoot with respect to how we fuel our vehicles, and reason to be optimistic that we might really be on our way to cleaner, more affordable fuel, access, and mobility choices. Here are a few examples to make the point.

BMW is the only privately-held auto manufacturer in the world. But they are also unique in how they are positioning themselves–perhaps what they’re up to gives us a glimpse into the future. BMW has redefined itself from a maker of great automobiles to the world’s leading provider of individual mobility. This is much more than a marketing stunt; it represents a sea change in terms of how we think about automakers. With partners such as Urban Mobility and Propark America, BMW is advancing the use of all-electric car-share vehicles (called DriveNow); has launched a city-specific mobility application called MyCityWay that, according to BMW “instantly identifies your location and shares the best places to get whatever it is you need;” and now offers ParkNow, which allows drivers to find and book parking, oil changes, valet services, and car washes in member and non-member garages.

BMW is not alone in forging ahead with innovation and creativity. Take Google, Inc.: At their Mountain View headquarters, you’ll see several BMW Active E vehicles available for use. There are also more than 100 compressed natural gas motor coach buses that shuttle Google employees (they’re called “Googlers”) around the Bay. Wi-Fi enabled, these vehicles are connected to the Google network and feature plush leather interiors and bicycle racks on the back. What’s more, Googlers aren’t charged to use these amenities. It’s simply part of what they provide their employees (along with free food, use of on-site workout facilities, message therapy, and a mobile barber shop). Like BMW, Google is pushing the envelope in many ways, most especially in the area of access and mobility management.

Neither of these companies is a flash-in-the-pan enterprise or undertaking anything akin to “greenwashing” (a form of spin in which green PR or green marketing is deceptively used to promote the perception that an organization’s aims and policies are environmentally friendly). Both offer a glimpse at what is to come and both challenge us to shed our old ways of thinking. Parking organizations and professionals certainly have a role to play in this effort, and forward-thinking now will be critical to future success.

All Roads Lead to Technology

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According to a new survey released today by the International Parking Institute (IPI), technology, sustainability, revenue-generation, and customer service are the top trends in the parking industry and the things most parking professionals are looking for.

The 2012 Emerging Trends in Parking Survey was released at the IPI Conference & Expo in Phoenix, Ariz., this morning. It showed that cashless, electronic, and automatic payment systems join apps that provide real-time information about parking rates and availability and wireless sensing devices that help improve traffic management as the top in-demand technologies in the industry.

More than one-third of respondents said that demand for sustainable services is a top trend, and that they’re talking about energy-efficient lighting, parking space guidance systems, automatic payment process, solar panels, renewable energy technology, and systems that accommodate electric vehicles and/or encourage alternative methods of travel. Technologies that help people find parking faster take cars off the road; an estimated 30 percent of people driving around cities at any time are looking for parking, wasting fuel and emitting carbons.

Survey participants also said that convincing urban planners, local governments, and architects to include parking professionals in their early planning processes is a priority; doing that, they said, would help prevent many design problems in final projects. And when asked where parking should be included as a course of study in academic institutions, nearly half of the survey participants said schools of urban study, followed by business or public policy schools.

The full survey can be accessed on IPI’s website.

Get Your Bike On!

J.C. Porter

Tomorrow, May 18th is Bike to Work Day and you may be asking yourself one question: “Do I have to wear Spandex to ride my bike to work?” The quick answer is no, not unless you really want to! Commuting by bike should be easy, but we like to make excuses such as, “I can’t commute by bike because I don’t have a carbon fiber bike,” or, “I have to buy all new clothes to ride my bike.”

I’ll help lead an International Parking Institute (IPI) webinar next month on making your parking facility bike-ready. Until then, here are a few tips for bike commuting to help everyone get started:

1. Use what you have. Everyone either has a bike in their garage or knows someone who has a bike they can borrow.

2. If the bike has not been ridden in awhile, make sure it is in good working order before you set off. Complete the ABCs to ensure a bike is road-ready:

A: Check to make sure the tires have the proper amount of Air in them.
B: Check the Brakes for slowing down as well as stopping distance.
C: Gauge the Chain to make sure it is well oiled and will shift properly.

3. Wear the clothes you have. Most people just commute in their work clothes. As long as you take it easy and do not pretend you are competing in the Tour De France, you should be okay.

4. Use Map My Ride or another route-finding technology to find a bike route from your home to work. Keep in mind you most likely will not use the same route that you would in your car. Practice your new route ahead of time so you are comfortable with it and can identify any potential surprises that may arise.

Enjoy the ride to and from work, as it is a great stress reliever to the start and end of your work day. Remember, coffee cup holders are available for most bikes!

Airport Parking Survey Takes Off

Rick Decker

It is with many thanks to the 11 members of the working group behind the recently conducted ACI-NA/IPI Parking Survey [PDF], conducted by the Airports Council International-North America (ACI-NA), LeighFisher, and the International Parking Institute (IPI) that I share these perspectives. I wish to thank everyone involved for their contributions. I also wish to thank Peter Mandle of LeighFisher and his team for compiling and presenting the survey in a form that is easy to understand and covers the important points, and ACI-NA for their partnership.

We learned some important lessons over and above the value of the information gathered:

  • Streamlined. It is possible to streamline a survey document. It can be short enough that operators will complete it and yet gather the information necessary. This was accomplished by holding fast to our goal of only gathering the level of detail of interest to our audience – both the IPI and ACI-NA members.
  • Repeatable. A well-crafted survey that earns a good response is likely to remain unchanged for the next survey. This means the information gathered can be compared from one survey to the next to observe trends and movement in this industry. This makes the information even more valuable.
  • Collaborative. Collaboration between like-minded trade groups avoids duplicating efforts, reduces costs, and makes the most of committee members’ time.
  • Cost-effective. This type of survey work can be accomplished with current technology. We did not need to spend the expense (time and dollars) to meet face-to-face to accomplish this task.

As a member of IPI’s Board of Directors, I can share with you that IPI has made a concerted effort to collaborate on transportation-related projects with a number of trade groups where greater awareness about parking is a boon to both sets of memberships. These initiatives are proving to be very rewarding. The airport survey is just one example.

I hope you’ll download the report and learn more about airport parking — you may be surprised by what you find!

Thinking Outside the Lot

Eran Ben-Joseph, Ph.D.

Guest blogger Eran Ben-Joseph, Ph.D. is professor of landscape architecture and urban planning and head, joint program in city design and development, at the Massachusetts Institute of Technology (MIT). He is author of Re-Thinking a Lot: The Design and Culture of Parking, and of a feature in the May issue of The Parking Professional.

One look at a typical surface parking lot raises many questions: Can parking lots be designed in a more attractive and aesthetically pleasing way? Can environmental considerations be addressed and adverse effects mitigated? Can parking lots provide more than car storage? Can they be integrated more seamlessly into our built environment in a way that is not only practical but also elegant and enjoyable? What can be learned from usage behavior and the manipulation of lots by unplanned-for users such as teens, food vendors, theater companies, and tailgating sport fans?

In the May issue of The Parking Professional [PDF], I offer thoughts from my book, ReThinking a Lot: The Design and Culture of Parking. The book explores the origins of the surface lot and its influences on our culture; I think even the most mundane lot has potential to be much more. I argue, using the parking lot as an example, that molding everyday places though simple, generative interventions can transform the way we live and interact with our surroundings.

What is needed next is a renewed vision and exciting ideas for the 21st century parking lot. As a leading voice of the parking industry, the International Parking Institute champions new directions through its Awards of Excellence, which recognize outstanding design in parking. These awards encourage imagination and creativity that help find new solutions intrinsic to the function of the lot, but go beyond the typical aesthetic embellishments and illustrate potential for our future built environment. I am looking forward to hearing about this year’s winners in June.

What do you think can be done to encourage better design in surface lots?

 

4 Ways to Welcome Cyclists

J.C. Porter

Bicycling is receiving a lot of attention in the parking world, and for good reason: it’s healthy, it’s environmentally-friendly, and it helps alleviate car congestion. There are four easy ways to create an inviting bike environment for businesses, cities, and universities:

  1. A little paint goes a long way to help increase the visibility of cyclists and your efforts to promote bicycling. Sharrows, a street marking to indicate a shared-lane (from a combination of the words share and arrow), are easy to paint and save space over traditional bike lanes, as they are meant to be used by both bikes and automobiles.
  2. There are several different types of bike racks that can work for different types of spaces. An inverted U is the most common type of bike rack; this works best for cyclists and is also attractive. Space savers can be used in areas such as underneath stair wells or unused portions under garage ramps. And finally, cycle stalls are multi-space bike racks that are placed on the street. These allow for better access on the sidewalks and, if placed strategically such as near crosswalks, can create better sight lines for both pedestrians and motorists.
  3. A fix-it station is an easy addition to any location. This provides a place for riders to use an attached pump or other tools to keep their bike running.
  4. Joining forces with bicycle-related organizations is a great way to receive recognition for additions and improvements you take on. These organizations will help promote your business, city, state, university, or hospital’s efforts to encourage cycling. Small investments in time and money will go a long way in helping to promote your organization.

Have you encouraged your customers to commute by bike? Let us know in the comments.

Training for the Unexpected

Cindy Campbell

A recent sunny, southern California Friday afternoon that should have been a typical last day of the winter academic term turned out to be anything but at Cal Poly State University. A passerby discovered the body of a young man (later identified as a first-year student) in a vehicle parked in a busy campus parking lot. The tragedy was an apparent suicide by over-exposure to hydrogen sulfide gas. The young man had taken steps intended to keep others safe, posting signs on the inside of his vehicle windows that warned of the chemical. Along with police officers, members of our parking staff were on scene to keep pedestrians and vehicles a safe distance from the work of the hazardous materials team. It was a challenging task, as students were trying to pack their cars and leave campus for spring break.

When something like this happens, we naturally reflect on thoughts of our own families and hope to never experience such personal tragedy. We feel sadness and sympathy for both the victim and their family. On this occasion, another thought occurred to me, and it’s the purpose of this post: what if one of our parking employees initially came upon the situation? Would they have understood the potential dangers involved? Would they have reacted instinctively and opened the car door in an attempt to help the young man? We provide training on a wide variety of topics to our parking staff, but understanding and recognizing hazardous chemicals isn’t one of the topics we’ve covered in the past decade. Is it a standard training topic for your program?

Eight Questions About Security

Bob Harkins

When safety and security of a parking lot or facility was mentioned before September 11, 2001, many rolled their eyes and yawned.  Since that unforgettable day, the concept and actions in parking security have taken on a new dimension. We all have a dog in the hunt.  So where do we begin?  Let’s start at the extreme and work back to the day-to-day.

  1. Terrorism: The greatest threat to our lots and facilities is an act of terrorism from a vehicle bomb. Parking facilities are often very attractive to people who wish to do us harm. Our facilities and lots are in key locations to do damage. What can we do?  IPI has partnered with the First Observer Program to train parking professionals on what to look for and what to do. In short, if it doesn’t look right report it! Our employees need to be the eyes and ears for bad people trying to do bad things. If you want training for your staff, click here. It’s free. More than 8,000 parking professionals are now First Observers. Are you?
  2. Basic Safety: We all need to walk our lots and facilities in daylight and at night.  How do you feel? Certainly lighting is a critical factor. Better ideas?
  3. Cameras: Most believe that if you have cameras, there is an expectation that they are monitored. If they are not, there should be signs to indicate that the cameras are for management purposes.
  4. Elevators and Stairways: The use of glass and openness has helped significantly with the feeling of security. Closed-in spaces can create fear and concern.  What are best ideas and practices?
  5. Entrances: Restrict pedestrian flow into a facility to specific pathways that can be observed or filmed. Watch shrubbery and bushes that can hide attackers. Some facilities have wire mesh screens to prevent access in areas other than designated entrances.
  6. Lighting: What is the proper or best lighting level for parking lots and facilities?  What are the most cost-efficient types of lights?
  7. Panic or “Blue Light” Buttons: Are they useful?  Buttons with two-way communications or just call technology? With the prevalence of cell phones, some facilities are re-thinking the need. What is your stance?
  8. Bus Stops: How do we protect and secure bus stops and reduce waiting time? Will mobile technology and GIS capability on transit vehicles provide real-time information about arrivals and delays?

What other questions should we be asking and what answers can you share?

Meet our Bloggers. Become a Blogger.

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Interested in writing for the Parking Matters® Blog? We are eager to add more names to our list of contributing bloggers and we’re interested in many different perspectives to enrich the conversation.

To learn more about adding your voice to IPI’s newest parking and transportation forum, contact Kim Fernandez at fernandez@parking.org.

Bruce Barclay, CAPP

Bruce Barclay

Bruce Barclay, CAPP, is operations manager for parking and shuttle services at Salt Lake City International Airport. Bruce is co-chair of IPI’s Safety and Security Committee and serves on the IPI Membership Committee.

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Bridgette Brady, CAPP

Bridgette Brady

Bridgette Brady, CAPP, is director of parking and transportation services at Washington State University and the president of the Pacific Intermountain Parking and Transportation Association. She serves on the IPI Advisory Council, State and Regional Associations Committee, and the Sustainability Committee.

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Wanda Brown

Wanda Brown

Wanda Brown is assistant manager for Parking & Transportation Services at the University of California Davis Health System. She is a member of the IPI Board of Directors and the IPI Advisory Council, and co-chairs the IPI Membership Committee.

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L. Dennis Burns, CAPP

L. Dennis Burns

L. Dennis Burns, CAPP, is senior practice builder and regional vice president with Kimley-Horn and Associates, Inc. He is a columnist and frequent contributor to The Parking Professional magazine. He serves on the IPI Advisory Council, the Professional Development Task Force, and the Parking Program/Accreditation Task Force.

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T.J. Cantwell

TJ Cantwell

TJ Cantwell is membership director of the International Parking Institute.

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Shawn Conrad, CAE

Shawn Conrad

Shawn Conrad, CAE, is executive director of the International Parking Institute.

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Dave Feehan

Dave Feehan

Dave Feehan is president and CEO of Civitas Consultants LLC and former president of the International Downtown Association. He is a member of IPI’s Accreditation Committee and a frequent contributor to various professional journals. He is working on a new book, Design Downtown for Women – Men will Follow.

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Kim Fernandez

KimFernandezJan2014

Kim Fernandez is editor of The Parking Professional magazine.

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Frank L. Giles

Frank L. Giles

Frank L. Giles is parking director at the Georgia International Convention Center and serves on the IPI Advisory Council, Conference Program Committee, and Safety/Security Committee.

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Doug Holmes, CAPP

Doug Holmes

Doug Holmes, CAPP, is interim director, Transportation, Penn State – Retired. He serves on the IPI Advisory Council, is Co-Chair of the Professional Certification/CAPP Committee, and a member of the Professional Development Task Force.

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