L. Dennis Burns

Data-Driven Performance Improvement Part 2: The Porch

In my last blog post, I discussed some interesting projects relative to data driven analysis focused on improving performance in the arena of place management. The first example was from the Institute of Place Management in the U.K. Today, I wanted to share another great example of data-driven … [Read More...]


Parking Matters®? Prove it!

I’m not a parking professional, but after talking to the media about the industry since 2009, I certainly think it’s fair to call myself a parking cheerleader and advocate. You could say Parking Matters® is my baby—even my three adult daughters will say it’s true. If you record … [Read More...]

L. Dennis Burns

Data-Driven Performance Improvement in Placemaking

I recently returned from the International Downtown Association (IDA) Annual Conference in Canada’s beautiful capital city of Ottawa. I have had a long and positive association with the IDA and have learned much from my downtown management colleagues through the years. This year was no … [Read More...]

Casey Jones 4x5 (2)

It Seemed Like a Good Idea at the Time (Part I)

Heidi Grant Halvorson, Ph.D., psychologist and author of Nine Things Successful People Do Differently, wrote that not only do we fear change, “[people] genuinely believe that when you've been doing something a particular way for some time, it must be a good way to do things. And … [Read More...]